Puerto Nuevo Baja Hotel & Villas

ex. The Grand Baja Resort

Carretera Libre Tijuana- Ensenada Km 44.5 , Puerto Nuevo, Mexico, 22712show map
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Rooms and Guests
2Guests1room
Highlights
6
Guest ratingBased on  49 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Mexico

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Overview

The 4-star Puerto Nuevo Baja Hotel Y Villas lies within 34 km from El Cielo Winery. Built in 1996, the hotel is a combination of Mediterranean architecture and contemporary facilities.

Puerto Nuevo Baja Hotel Y Villas is located within 10 minutes' walk from the center of Puerto Nuevo.

General A. L. Rodriguez Intl airport is 40 minutes' drive away from Puerto Nuevo Baja Hotel Y Villas.

Rooms

Puerto Nuevo Baja Hotel Y Villas offers 90 rooms on 5 floors that come with free Wi-Fi, climate control, cable television, a private balcony and a sofa as well as a microwave, coffee/tea makers and kitchenware. Some rooms at Puerto Nuevo Baja Hotel Y Villas have a view over the sea. Guests will also love a shower, a hairdryer and bath sheets bathrooms equipped with a shower, a hairdryer and bath sheets.

Eat & Drink

A full english breakfast is served at the price of USD 13.50 per person per night. 

Services

Corporate travelers are free to use a video projector, a business centre and a slide projector offered on site.

Relax

The on-site full body massage, head massage and back massages will meet all guests' expectations. Guests can choose from diving, snorkeling and horse riding available on the premises.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Number of floors:   5.  Number of rooms:   192.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet

Snack bar

Shuttle

Paid airport shuttle

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Sports & Fitness

  • Diving
  • Snorkeling
  • Canoeing
  • Hiking
  • Horseback riding
  • Cycling
  • Golf course
  • Fishing

Services

  • Paid airport shuttle
  • Housekeeping
  • Car rental
  • Tours/Ticket assistance
  • Wake up service
  • Grocery shopping service
  • Shops/Commercial services
  • Newspaper service

Dining

  • Breakfast
  • Restaurant buffet
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Fax/Photocopying

Children

  • Board games
  • DVDs/ Videos for children
  • Children's play area
  • Kids club

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Karaoke
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Pool view

Room features

  • Individual heating
  • VIP room facilities
  • Connecting rooms
  • Sitting area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Dining table

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 10 yearsExisting beddingFREEExtra bedAll children11 - 17 yearsExtra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Brown Field Municipal (SDM)23.2 mi
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Reviews
5.8
Guest ratingBased on  49  reviews
  • 3.8
    Guest rating

    I did not like anything about this hotel, the pictures on the internet are misleading and I would not recommend this hotel to anyone.

    I did not like anything about this hotel, the pictures on the internet are misleading and I would not recommend this hotel to anyone. It was the worst experience ever. I had reserved for two nights and I checked out the next day because I could not stand there one more minute. The place is falling apart, filty and infested with insects. They advertise a king size bed which is at best a full and very uncomfortable, the sheets were stained and there was not even toilet paper in the bathroom. We requested it the night we got there (at 12:00 a.m.) and by they time we checked out, they still had not taken it. We requested a refund for the night we didn't stay and to this day we have not received it. That was another thing I did not like about it, normally you pay once you check out and they had me pay upfront for both nights. Again, if you are going to advertise for this hotel, you better go take current pictures yourself and decide if you would want to stay there.

  • 4.2
    Guest rating

    Location is great

    Beds are too old, room looks too old and plain, I think the hotel looks more like a 1 star that 3

  • 5.4
    Guest rating

    The outside of the hotel is good and has a beautiful ocean view. Rooms are cleaned.

    Everything inside the room is very rustic, there is an unnecessary wall between the bed and the restroom. The floor has too many stairs. There is no beach on front of the hotel.

  • 8.2
    Fabulous

    I like it all it was fun for the family

    Limited acces to the beach

  • 3.8
    Guest rating

    The service of the security at exit and return to the premises. That was the best part about this hotel.

    The hotel was old and needs some major renovations. The heating to our room was very poor. The water was dirty upon opening the faucets. the restroom paint was chipping off and their was barely enough hot water that I didnt have to turn on the cold. This ismore like a budget motel than a resort. I am very dissappointed with my stay.

  • 7.4
    Very good

    Lovely room, plenty of blankets, cool tile floors, friendly desk staff.

    Leaky bathtub and shower, water not hot enough, beach access limited, horrendous cost to access a 1-800 number in the US - they charged me 2.75 per minute and didn't tell me that was a per-minute charge until afterwards. It cost me $33. to call Delta about my lost baggage.

  • 4.2
    Guest rating

    Great view of the ocean

    No security lock on front door, no wi-fi in room, no show head in shower, no refrigerator in room, only a half roll of toilet paper, no mirrors except the small one over the bathroom sink, only a few channels on the tv locale antenna channels it looked like, our room floor was very dirty and we found a dead bug in our bed the next day, looked like a bed bug! No free continental breakfast like most hotels and the buffet was pricing for the food being served, the tamales and menudo was good though.

  • 5.8
    Guest rating

    The condo was nice and relaxing (ocean view excellent )!

    The receptionis was not friendly and didn't work with is at all , I had to go back three times , because of his lack of service . And when we call him to complain about the hot water not coming out he said to wait for 5 min and I had it running for 15 and they said they will fix it and it didn't get fixed until the next day ..

  • 6.2
    Good

    Location,design ,spa & Price

    Very bad services not neatly clean rooms, no extra towels,coffee, water,etc. on every day of your stay poor services

  • 7.8
    Fabulous

    It's a block away from a bunch of resturuants in Puerto Nuevo, its only like a $1 to take the bus to rosarito. The pools were very nice. The room is pretty basic but better than what I expected. I didnt go for a premium room either so they could be nicer.

    There isn't much beach, but there is some. A fridge would be nice but overall a good experience.

  • 4.2
    Guest rating

    poor facilities, Departs from what is called a resort. Lack of most amenities and services that a resort should offer

  • 5.0
    Guest rating

    The hotel was clean and well maintained unfotuneately what made our Stay not pleasant was the service . We arrived on Saturday morning we took pictures before even walking to the front desk to register because as I said the hotel looked great! As soon as the clerk at the front desk started talking to us it felt as though he was having a bad day. The service from him was rude and very demanding . Our reservation was not easy for him to find he got upset because he asked us to pay and we thought that we had already paid for the hotel online, but apparently not . When we tried paying with our American express he gave attitude and said that's not accepted here. After going through all of that and finally paying with another credit card we asked for extra towels which we never got sent to the room. The room we got was four flights of stairs down ,no problem there but during the day it would get really hot ,so we asked for a room maybe a couple of floors higher for some breeze ,once again The service by this particular person was horrible.He Said there were no more rooms available and yet the person next to me asked for a room and was told there was availability. Later that day I again asked for towels but this time I spoke with the lady who said she was head of the customer service dept now she at least apologized and said she would send me the towels and a fan to help cool the room. That also never happened . Would I recommend this hotel to others ? no . Would I come to this hotel again ? no. The hotel is nice but service is horrible .

    Customer service needs allot of improvement.

  • 3.2
    Guest rating

    I didn't like that there was no ac any where in hotel, no access to beach, pool hours were from 9a.m-10p.m but pple were still @ the pool @ 2:40a.m called front desk & they didn't do anything about it :( I would not stay there again

  • 3.8
    Guest rating

    The staff were super nice and did their best to help as much as they could but, the hotel is HORRIBLE!!! So old and so ugly!!! It has nothing to do with the photos they show on line! Never will stay there again! I felt like I was back 500 years on time! Oh another huge thing: no air conditioner! And it was August!!!!

  • 5.4
    Guest rating

    The only thing that I liked about the hotel is the location……that's it

    The hotel does not provide you with ice you need to give the bartender a tip good tip to get some ice…The other thing was no hot water we had to showing with cold water…You pay to much for what you get…i don't recommend this hotel….

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Highlights
6
Guest ratingBased on  49 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Mexico

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 10 yearsExisting beddingFREEExtra bedAll children11 - 17 yearsExtra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Brown Field Municipal (SDM)23.2 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room